Shipping policy

We are pleased to offer free shipping on purchases of AED 200 and above.
Orders below AED 200 incur a delivery charge of AED 50.

Order Processing Time

All orders are processed within the following timeframes:

Local orders: 1–5 business days
International orders: 10–30 business days

Processing times exclude weekends and public holidays.

Orders placed after business hours (10 AM – 5 PM) or during weekends will be processed on the next working day.

During high-demand periods such as holidays or sale events, order processing may take slightly longer.

Shipping Time

Shipping times begin after order processing is completed. Delivery timelines may vary depending on destination and external factors beyond our control.

Delays

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to high-volume periods or unforeseen circumstances. We appreciate your patience and understanding in such cases.

Contact

For any questions regarding your order or shipping, please contact our support team and include your order number for faster assistance.